We are migrating card authorisation to a new active-active cluster spanning London and Dublin. During the window, new card authorisations may be declined and should be retried.
Account balances, faster payments, SEPA payments, standing orders and direct debits are not affected. The mobile and web apps remain fully available.
Once complete, the migration removes the last single-region dependency in our payments path and reduces authorisation latency by an expected 40 milliseconds at the median.
Live status is published at all times on our status page, and we post updates during any incident within five minutes of detection.