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Card Security

A freeze switch, not a phone call

Every Nordhaven card — physical, virtual or metal — carries the same set of controls: instant freeze, granular limits and biometric confirmation on every online purchase.

Freeze latency
<1 second
3-D Secure coverage
100%
Controls per card
9
Geo-fencing
Country level

Controls

Four ways to shrink what a lost card can do

Each control is set per card, changes take effect immediately, and every change is logged against your device and session.

Instant freeze

Freeze or unfreeze any card from the app in under a second — no branch or call required.

Category & merchant limits

Block or allow spending by category — gambling, online, ATM — or lock a card to a single merchant.

Geographic fencing

Restrict a card to your home country, or open it for named countries ahead of travel.

3-D Secure on every purchase

Online transactions are confirmed with Face ID, a fingerprint or a passkey, not an SMS code alone.

Limits

Set the ceiling before you need it

Limits apply per card and per twenty-four hours, and can be lowered instantly or raised with a short cooling-off period.

  • Daily spend limit

    Set a hard ceiling on card-present and card-not-present spend, editable at any time.

  • ATM withdrawal limit

    A separate, lower default limit for cash withdrawals, with a 24-hour delay on any increase.

  • Single-transaction cap

    Cap the size of any one purchase independent of your daily total — useful for shared or child cards.

  • Contactless cap

    Require a PIN above a chosen contactless amount, tighter than the scheme default of £100.

Card controls — Reserve •••• 8841

Status
Active
Daily spend limit
£3,500
ATM limit
£500 / day
Geo-fence
United Kingdom, France
Online purchases
3-D Secure required
Contactless cap
£45

Any increase to a limit or geo-fence takes effect after a 60-minute cooling-off period; decreases are immediate.

FAQs

Questions, answered plainly

Next step

Put the controls in your hands, not the branch's

Freeze, limit and fence every card you hold from a single screen, with changes that apply in real time.