Account Security
See every door left open
Your account is a list of devices, sessions and recovery paths, not just a password. We show you all of it and let you close any of it in a tap.
- Active session visibility
- Real time
- Remote sign-out
- 1 tap
- Recovery paths
- 3, tiered
- Secure messages
- End-to-end
Controls
Four things you can see and revoke yourself
No call to a branch or a hold-music queue is needed for any of these — each is a self-service action inside the app.
Device register
Every phone, browser and app install that has ever signed in, with its first and last-seen dates.
Active sessions
End any session remotely, including on a device that's since been lost or sold.
Tiered recovery
Lose your phone and your passkey and you still regain access through identity verification, not an SMS reset.
Secure messaging
An encrypted channel to our security team, separate from ordinary customer service chat.
Recovery
Recovery designed to resist a convincing impersonator
The weakest point in most account takeovers is the recovery flow. Ours adds friction exactly there, while staying fast for the genuine owner.
No SMS-only recovery
A text message alone can never regain access to your account — it must be paired with a second, independent factor.
Video identity check
If both your device and passkey are unavailable, a short video call with a document check restores access.
72-hour cooling period
Recovery that changes your registered phone or email applies a 72-hour delay before it takes effect, with alerts to all prior contact details.
Recovery activity log
Every recovery attempt, successful or not, is visible in your security log indefinitely.
Devices & sessions
- iPhone 15 Pro — London
- Active now
- MacBook Air — London
- Last seen 2 hours ago
- Chrome — unrecognised device
- Blocked, 07 Mar
- Passkeys registered
- 2
- Recovery contact changes (12 mo)
- 0
Unrecognised sign-in attempts are blocked automatically and reported to you before any credential is accepted.
FAQs
Questions, answered plainly
Next step
Know exactly what has access to your account
Review your devices, sessions and recovery settings today — it takes under two minutes.

