Contact
A person, not a phone tree
No 'your call is important to us'. Our median wait is 84 seconds and the person who answers can actually resolve the thing you called about.
- Median wait
- 84s
- Email reply
- < 1 day
- Languages
- 6
- Fraud line
- 24/7
Channels
How to reach us
Telephone
+44 20 7946 1200
07:00 – 22:00 daily. Fraud line 24/7 on option 1.
Email
support@nordhavenbank.com
Replies within one working day, usually within four hours.
Report fraud
Option 1, any time
Median answer time 41 seconds, day or night.
Registered office
13 av. Emile Reuter, 2420 Ville-Haute, Luxembourg
Post takes longer, but we do read it.
Email addresses
- General supportSupport@nordhavenbank.com
- Account servicesAccounts@nordhavenbank.com
- AdministrationAdmin@nordhavenbank.com
- System notifications (no replies)Noreply@nordhavenbank.com
Send us a message
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Quick answers